FAQ

Que: What is the Procedure for calibrating the particular job at AUTOCAL?

Ans :Customer has to submit the enquiry mentioning parameter ,accuracy & number of points, recalibration frequency by any mode of communication (Email, Letter, Phone, Personal Visit Etc) asking for quotation. If enquiry is cleared you will get reply within 24 Hours with quotation & asking if any doubts regarding the calibration. After accepting the charges & technical BMC mentioned in NABL Scope you can ask for appointment through any mode of communication, you will get the proper date from concern engineer from lab after considering the master availability. On this date you can submit the equipment with payment or as per payment terms & conditions, Manual, connectors (if any). All the ‘parameters’ (like mass, temperature, force, AC/DC voltage, Current etc.) For specialized job which is not listed here, you are requested to contact us. Our Website www.autocal.net


Que: How much time will take any particular job for calibration?
Ans: Answer of this question is not straightforward. It depends upon many factors such as the workload at the time of job initiation for the concerned technical personal and for the concerned equipment/standards to be used for that job.
If job is without ambiguity, routine parameter & Master equipment is Available customer will receive the job within 4-5 working days.
We give an expected date of completion even with all the limitations as mentioned above and we try our best to complete that job within the given time frame. We do inform the customer in advance for the delay, if any.


Que: What are criteria for defining the calibration frequency?
Ans: The date of recalibration depends upon many factors like frequency of use of the instrument, its proper care and handling, environmental conditions, operation & maintenance and so on. In fact, the responsibility of re-calibration at proper time lies with the user as he only can assess the above mentioned factors correctly. But our certificates also have the recommended date of re-calibration which is generally one year.


Que: Is there any additional Charges for On site calibration, Adjustment requires if any &, Urgent service is taken?
Ans: Yes. there are additional Charge for ON site, Adjustment to particular parameter & Urgent calibration. At the time of enquiry you have to mention you will get the charges accordingly.


Que: Is there facility to take the facility to calibrate all the job of our Production, R&D or Engineering Dept &maintain the calibration Planner for our jobs?
Ans: Yes Definitely, We call it as Turnkey Project .You can give all the list of instruments With necessary information & make a contract for it .We Do the calibration of these jobs at lab & if some instrument are not possible at our lab we get it done from outside agency .You will get the benefit of this single Window service by saving the production time.


Que: How the accuracy is to be mention if ant instrument is not having manual?
Ans: Generally accuracy is mention as per your usage .If particular equipment is to be used at inward inspection of material, any Process during the Production the measurement plays the crucial role .If your equipment is out of specification you will not expect the qualitative product & it will not give any confidence.


Que: General terms for determining the accuracy?
Ans: Generally accuracy is mention with following ways : % of reading :Accuracy will be different for each point % Of Full scale :Accuracy will same for that rang % Of reading +No .of Digit: Accuracy will contain % of the particular point+(Resolution of that point t* No of digit mention) Accuracy is also mention in unit.


Que: Any Training is available for all these basic concepts?
Ans: Yes, will have the great pleasure to give the training to you .We arrange general Training & also Specific training for a particular parameter .You can send the enquiry through any mode of communication. Mode of Training : Class Room Training Onsite Training


Que: What is meant by NABL Accreditation calibration Laboratories ?
Ans: NABL is stand for National Accreditation Board for Testing & Calibration Laboratories. Laboratory Accreditation provides formal recognition of competent laboratories, thus providing a ready means for customers to find reliable testing and calibration services in order to meet their demands. The globalization of Indian economy and the liberalization policies initiated by the Government in reducing trade barriers and providing greater thrust to exports makes it imperative for Accredited Laboratories to be at international level of competence.